Shipping policy

✨ SHIPPING POLICY – Capy Adventures™

Thank you for shopping with Capy Adventures™! Below you’ll find all the details about how we process and ship your orders.


📦 Order Processing

All physical orders are processed within 2–5 business days.

Please note:

  • Orders are not processed on weekends or holidays

  • Processing times may increase during high-demand periods or limited drops


🚚 Shipping Times

Shipping times vary depending on your location:

  • United States: 3–7 business days

  • International: 7–21 business days (may vary)

Once your order ships, you will receive a tracking number via email.


🌍 International Shipping

We offer international shipping.

Please note:

  • Customers are responsible for any customs fees, duties, or taxes

  • Delivery times may be affected by customs processing


📬 Tracking

Once your order has shipped, you will receive a tracking number.

Please allow up to 48 hours for tracking information to update.


⚠️ Shipping Delays

Capy Adventures™ is not responsible for delays caused by:

  • Shipping carriers

  • Customs

  • Weather or unforeseen circumstances


📍 Incorrect Addresses

Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


💻 Digital Products

CapyGrams™ and all digital products are not shipped physically.

They are delivered digitally within 24–48 hours.


📩 Lost or Stolen Packages

If your package is marked as delivered but not received, please contact the shipping carrier first.

Capy Adventures™ is not responsible for lost or stolen packages once marked as delivered.


💌 Questions

If you have any questions about your order, feel free to contact us:

📧 capyadventurespuppet@gmail.com